Accessibility is a crucial part of government product design. First, it’s the law. Federal agencies face legal consequences when they don’t meet accessibility requirements. Second, it affects us all. Whether you have a motor disability, you sprained your wrist playing dodgeball, you need a building to have a ramp for your wheelchair or stroller, or you literally just have your hands full, we all find ourselves unable to do certain things at different points in our lives. Accessible products are better products for everyone.
But accessibility is hard: It comes across as a set of complex rules that are hard to follow. Not everyone feels confident that they’re doing it right. It’s difficult to prioritize alongside other work and project needs. How do you make sure you’re building products that are accessible and inclusive?